The financial services industry is undergoing dramatic transformation. Changing customer behaviour, regulatory reforms, and increased adoption of technology continues to impact business functions and earnings. We are in a time in which financial enterprises are aligning with robust and multifaceted technologies to gain the competitive edge.

Ground reality

With modernization, many financial firms have adopted new technologies such as cloud, mobile applications, advanced analytics, and business intelligence. Despite the increased adoption of technologies, many companies are partly relying on outdated systems and disparate technologies. Besides, disruption owing to new technology is a common problem.

On the other hand, the best performing companies have been using a centralized solution. It works without having to discard earlier IT investments. That enables enterprises to reduce the complexity of operations, comply with changing regulations, and significantly improve business outcomes.

Top challenges faced by corporate banks and the way out

In the current climate, financial institutions continue to experience a swarm of difficulties. According to a report by Aberdeen Group, the number-one pressure on corporate banks is of regulatory compliance, followed by the pressures concerning customer service.

In this scenario, financial organizations should not view compliance as a burden, but readily implement changes in the processes. Flexible and scalable technology can help align processes dynamically. However, regulatory compliance certainly requires serious commitment from the management. They have to plan and execute a scalable and intelligent solution. They might need full-scale IT transformation. A long-term vision and implementing the right technologies can assist the organizations to comply with ever-changing government mandates, avoid legal suits, and yield long-term results from investments.

Financial institutions also need to improve their use of technology and embrace customer centricity. Executives should see the opportunity to use technology such as advanced banking, data warehousing, and BI analytics in order to deliver services that fit changing needs.

Overcome fragmented approaches

Many financial institutions are at the threshold of change. Those changes are often in technology, covering banking operations, systems to monitor data, compliance, and security matters.

While new technology can cause disruption to work, businesses have a strong reason to embrace change if costs are optimized in the process.

Business benefits include:

Better customer service
Enhance agility
Improved profit margins
Real-time services (payment, reporting)
Insight into data
Reduced IT spend
Increased capacity
…and many other facets

Bottom line: comply with the changing world

Financial enterprises need to keep pace with increasing regulatory requirements, customer demands, and a fast changing IT landscape. It’s time they re-examined their approach, culture, and technology systems used in-house, so that they can improve efficiency, enforce compliance, and meet growing customer demands.

Author Bio:

This is a guest post from Preethi vagadia. She is a business architect worked in Mortgage and Finance software department with top notch companies and has over 8 years of experience in Mortgage Lending Technology,Mortgage Loan Servicing Software,mortgage management technology software,Mortgage technology solution software etc. She has also worked in several process improvement projects involving multi-national teams for global customers in warranty management and mortgage.